Frequently Asked Questions
What is PetPact®?
PetPact® is a simple, thoughtful document that helps you plan ahead for your pet’s care if something unexpected happens. It sets out your wishes and names a trusted guardian - giving you peace of mind that your pet will always be safe and loved.
⏱ How long does it take to complete?
Just 15 minutes. The process is fully online, and we guide you through each step.
🐕 Is PetPact® suitable for all pets?
Yes! PetPact® can be used for dogs, cats, rabbits, parrots, reptiles - any animal that matters to you. If you love them, they’re covered.
😺 What if I have more than one pet?
No problem! You can include up to three pets in each PetPact®.
👥 What if two people share ownership of a pet?
No problem. PetPact® includes a couples version – perfect for couples, housemates or friends. You can make decisions together about what should happen if the relationship ends - like a "pup-nup" (but for all pets!).
📌 Does the name on the microchip prove who owns the pet?
No, in UK law, a pet's microchip shows who the keeper is, not the legal owner. That’s where PetPact® comes in. It records your intentions clearly – including who you see as your pet’s guardian and future carer. This written document can help avoid confusion or disputes, especially if your pet is ever cared for by someone else. It gives everyone involved clarity – and gives your pet the continuity and care they deserve.
✍️ Do I need a solicitor to use PetPact®?
No. PetPact® is designed to be completed without legal help. However, if you'd like it to be incorporated into your Will or made legally binding, Roche Legal can help with that separately.
📄 Is PetPact® legally binding?
By default, PetPact® is a clear, written letter of wishes - not legally binding. That said, it can be formalised or used alongside your Will to carry legal weight if desired.
💛 What happens after I complete the form?
Once you’ve submitted your details:
- You and your chosen guardian will receive the document via email
- Both parties sign it securely using DocuSign
- You'll receive a final copy to download and keep
🐾 What if my situation changes?
You can update your PetPact® at any time by creating a new one. Life changes - your plans can too.
🎁 How much does it cost?
- £45 for an individual PetPact®
- £55 for a couples PetPact® (shared ownership)
£5 from every sale is donated to a registered UK animal charity.
🙌 What makes PetPact® different?
It’s compassionate, easy to use, and backed by real legal expertise. PetPact® was created by a UK-regulated law firm to give pet owners a simple way to make proper plans - without stress, jargon, or hefty fees.
💬 Still have questions?
We’d love to help. Email us at molsey@petpact.com and we’ll get back to you quickly.